Terms & Conditions

Effective Date: July 13, 2026

Welcome to Imperial Aura. Thank you for choosing us.

These Terms & Conditions explain how you may use our website and purchase our products. By visiting our website or placing an order, you agree to these terms. If you do not agree, please refrain from using our website.

1. About Imperial Aura

Imperial Aura is a wellness and lifestyle brand offering handcrafted healing bracelets, crystal products, premium handmade candles, spiritual décor, and other wellness accessories designed to support relaxation, mindfulness, and positive living.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website with the permission of a parent or legal guardian.

3. Product Information

We do our best to ensure every product description, photograph, and specification is accurate. However, because many of our products are handmade or made using natural crystals and gemstones:

  • Every crystal has its own natural colour, texture, pattern, and inclusions.
  • Slight variations in colour, size, weight, or finish are completely normal.
  • Handmade candles may have small differences in appearance that make each piece unique.
  • Product colours may appear slightly different depending on your screen settings.

These variations are natural and are not considered defects.

4. Healing & Spiritual Disclaimer

Our healing bracelets, crystals, candles, and other spiritual products are intended for personal wellness, meditation, mindfulness, and spiritual practices. They are not medical devices and should not be considered a replacement for professional medical advice, diagnosis, treatment, or medication. We do not guarantee specific outcomes such as healing, financial success, relationship improvement, emotional changes, or other personal results. Every individual’s experience is unique.

If you have any medical or mental health concerns, please consult a qualified healthcare professional.

5. Handmade Products

Many of our products are carefully handmade by skilled artisans. Minor imperfections or slight differences are part of the handmade process and enhance the uniqueness of each product.

6. Pricing

  • All prices displayed on our website are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Applicable taxes and shipping charges, if any, will be shown during checkout before payment.

7. Orders

Once you place an order, you will receive an order confirmation. We reserve the right to:

  • Accept or decline any order
  • Cancel orders due to pricing errors.
  • Cancel orders because of stock unavailability.
  • Cancel suspicious or fraudulent transactions.

If your payment has already been received, the applicable refund will be processed.

8. Payments

We accept secure online payments through trusted payment partners. Imperial Aura does not store your complete debit card, credit card, or banking information.

9. Shipping & Delivery

Delivery times shown on our website are estimates only. Unexpected delays may occur due to:

  • Courier services
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Remote delivery locations

We are not responsible for delays caused by courier partners once the order has been dispatched.

10. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund Policy. Please read the Refund Policy carefully before placing an order

11. Product Care

Customers are responsible for proper care and handling of products. Natural crystals can break if dropped or subjected to excessive force. Candles should always be used responsibly:

  • Never leave a burning candle unattended.
  • Keep away from children and pets.
  • Keep away from flammable materials.
  • Burn only on a heat-resistant surface.

Imperial Aura is not responsible for damage caused by improper use.

12. Intellectual Property

All content on this website—including:

  • Logo
  • Brand name
  • Product photographs
  • Product descriptions
  • Graphics
  • Videos
  • Designs
  • Website content

belongs exclusively to Imperial Aura. No content may be copied, reproduced, modified, or used without our written permission.

13. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Copy or misuse our content.
  • Interfere with the normal functioning of the website.

14. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and shipping partners. We are not responsible for the content, policies, or services of those third parties.

15. Limitation of Liability

To the maximum extent permitted by law, Imperial Aura shall not be liable for:

  • Indirect or incidental damages.
  • Loss of profits or business.
  • Delays in shipping.
  • Misuse of products.
  • Allergic reactions or sensitivities.
  • Personal expectations regarding spiritual or healing outcomes.

Customers use our products at their own discretion.

16. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and never sell your personal information to third parties.

17. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and never sell your personal information to third parties.

18. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes become effective immediately after being published on this page. Your continued use of our website means you accept the updated terms.

19. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts in India.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details available on our website. We are always happy to help.